The first time I experienced the problem, I thought it was a bad battery but then realised that the problem was caused by a faulty battery and I had to replace it.
That didn’t help, and the next day I got another call saying they were replacing the battery.
I contacted the supplier, who told me it was too early to do anything, and that I should wait for a replacement to arrive.
I didn’t, and within days, the problem reappeared.
I called the supplier again and again, but he wouldn’t fix it for me, so I called another company.
I rang the factory and they said that they were taking the battery back to China to do an investigation.
Then, I was on my way to work and suddenly the phone rang and a technician answered, saying that the factory would have to take back the battery, which was a real surprise.
The battery was not new and had not been used since the factory had replaced it in the past.
The battery, a T-1P, has a 12-month life, so a 12 month replacement cycle is impossible.
The factory was not available for an interview, but the company’s website indicates that it is in charge of batteries for companies that make mobile phones, televisions, and electric cars.
According to a spokesperson, the company “is fully committed to its customer and has implemented new, effective and cost-effective measures to address this issue”.
The company is also looking into what happened, and if it has any lessons to learn.
If the problem is caused by faulty battery, the factory is supposed to replace the battery in two to three days, but I think that would be too long.
If you buy a new phone, it should have an 8-month warranty, but that doesn’t apply to new phones that have already been used for a year or more.
I have also noticed that some of the other phone brands I have used over the years have problems that were solved with a single replacement.
I think it is only the T-series phones that are affected, but there are other phones that aren’t as well protected.